![]() You’ll then be able to select a “Minimum balance” amount and a “Refill to” balance amount from two dropdown menus there remember to save your choices when finished. Enable it by clicking on the switch for Enable Auto-Refill. Auto-refill: Our recommended option, the auto-refill feature will automatically refill the PSTN calling balance to a specific amount once it falls to a different, lower amount.By clicking on the Add Credit button, you’ll have two ways to add credit to your PSTN calling balance: And if you’re on our Basic Plan, the per minute charges for your phone calls get taken from here, as well.įor all of these reasons, it’s important that you always keep a positive credit balance. If you have toll-free phone numbers, the per minute costs for inbound toll-free calls also get deducted from this balance. Monthly recurring charges (“MRCs”) for any phone number(s) you have get deducted from this balance. The PSTN Calling area displays the current PSTN credit balance on your account. If you want to download that invoice for record-keeping purposes, select the Print button at the bottom for a pdf version of the bill.Ĭlicking on a particular month's invoice will display line item charges as well as a print option. When you click on the row of a specific invoice, the line item charges on that invoice will appear, including related taxes and fees. You can filter the view by choosing a specific month, or you can display a complete list of invoices (the “All Time” option). Past invoices: The Past Invoices button presents all past invoices and payments on your account.See our Pricing page for plan details, extended dialing rates, and LNP charges. ![]() ![]() If you wish to change your plan, you may do so by clicking on the Change Plan button and subscribing to a different plan there. Plan details: The Plan Details button presents granular info of your billing plan, such as its cost and included features.Invoices are charged directly to the credit card on file on your account. New billing management tools in the OnSIP web app! Monthly PlanĪt the top of the page, you’ll see the current monthly plan that the account is subscribed to and the account’s “Next payment date.” If you created your account on February 1st, that day becomes its “birthday.” Every following month on the 1st is the day when you will be charged for your monthly billing plan, so the 1st of the month is your next payment date. From there, she can manage all aspects of her OnSIP hosted VoIP billing and payment information from a single overview. Hosted VoIP Billing: Now in the OnSIP Web AppĪfter an administrator logs into the OnSIP web app, she can access the Billing section of her account by clicking on the Administrators tab in the top navigation bar, and then selecting Billing from the dropdown menu. And just to mention: These billing management tools are still available in the Admin Portal if you wish to continue making changes there. Due to restrictions that are imposed by the App Store, we cannot offer this section in our desktop app. Note that the Billing section of an account is only available in the web app at. By porting this section into our web app, we’re aiming to provide a more user-friendly and streamlined experience for account admins. From this web-based admin portal, he also has access to the billing for his account. Our Admin Portal has been the location where an OnSIP Account Administrator manages his entire account, from purchasing phone numbers to configuring business phone features. OnSIP’s Admin Portal: The Hub for Administering Your Hosted VoIP Account We’re excited to announce that the OnSIP web app also hosts the Billing section of our Admin Portal! Account administrators can easily go from making a phone call to checking a voicemail message to downloading account invoices without having to leave the app interface. OnSIP’s softphone app enables our customers to make and receive work calls, play and delete voicemail messages, view the presence statuses of their coworkers, and much more, all from a web browser window or desktop application on their computers.
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